ConnectCare

ConnectCare are IT services that every organization can use, large or small. By implementing ConnectCare services you can reduce on-going IT expenses and at the same time receive a level of service greater then what most businesses are accustom to.

Using ConnectCare you shift some of the more mundane yet important tasks to highly trained & accredited personnel that work on your behalf, remotely. These important tasks can include managing your data backups, keeping your systems safe from spyware & viruses, to eliminating spam from reaching your email Inbox. With ConnectCare, you get specialized IT services at a low, predictable monthly cost.

Customers can select the type of ConnectCare services that best fits their particular needs. Services available include ConnectSecure (powered by MX Logic) for email & web defense and spam protection. For automatic online data backup services customers can implement ConnectBackup (powered by VaultLogix) as part of their disaster recovery plan. Some customers may choose ConnectGuard, for 24/7 Remote Network Monitoring support and ConnectAssist for those customers that wish to outsource their technical Help Desk Support services within their organization.

By using ConnectCare you off load some of your routine IT tasks and free up time for your IT personnel to take on other important projects. Small to medium size businesses benefit from ConnectCare by receiving a level of IT service that until now was only available to organizations that could maintain their own IT support staff. Since you only pay for services per user, even small businesses can easily afford ConnectCare.

There are many reasons why managers should consider ConnectCare services:

1. Predictable costs for services, easy to budget for
2. A reduced overall cost for specific IT services
3. Highly specialized IT personnel are working on your behalf
4. 24x7 monitoring & support
5. Reducing or eliminating spam and viruses helps to maintain employee efficiencies
6. Enforcement of your organization’s Internet usage policies
7. Automatic, off site data storage for disaster recovery purposes

Other services can also be provided such as network monitoring, asset inventory & audits, Help Desk support and comprehensive management reporting. These services are conducted remotely by highly trained & certified personnel, 24 hours a day, 7 days a week. If you would like more information on ConnectCare services, call us today at 800-734-3921, ext. 101.